Contact Us

Questions about this website's content, a correction, or a broken link — this is the right place. Questions about an order you have already placed need to go to the seller.

Editorial and corrections

Email: editorial@memohhive.com
Response time: within two business days

Include the page URL and the specific line you believe is wrong. If you have a photograph of the actual Supplement Facts panel from a MemoHive bottle, please send it. The label prints no bacoside percentage for the bacopa; a panel or certificate showing it would let us report real figures and improve this site more than anything else.

Order, delivery and refund enquiries

Medical questions

We cannot answer questions about your own health or medication. Two things are worth raising with a pharmacist or doctor specifically: whether MemoHive's panax ginseng, rhodiola and bacopa interact with anything you take — particularly warfarin, diabetes medication, antidepressants or thyroid medication — and whether a change in your memory warrants assessment. The second is more important than the first. Never reduce or stop a prescribed medication to try a supplement.

Before you contact anyone about a refund

1. Find your order number and the exact purchase date.
2. Count the days — the stated window is 60 from purchase.
3. Write to the support address on your confirmation email.
4. Ask for a returns authorisation and address in writing before shipping anything.
5. Use a tracked service and keep the tracking number.
6. Keep every reply until the money is back on your card.

Media and partnerships

Email: press@memohhive.com